Privacy Policy

Privacy Policy

VFS India handles personal information because document assistance often requires names, contact details, passport information, visa status, addresses, family records and copies of supporting documents. We collect only the information needed to understand your enquiry, prepare checklists, review documents and communicate with you about the requested service.

Client information is treated as confidential and used for the purpose for which it was provided. We may keep basic enquiry and service records so we can respond to follow-up questions, maintain service history and meet ordinary business obligations. We do not sell client document information. Access is limited to people involved in handling your enquiry or providing the requested assistance.

Please avoid sending original documents through the first website enquiry. Our team will confirm what is needed and how copies should be shared. If you want information corrected or removed from active records, contact us and we will review the request in line with service and record-keeping requirements.